Why NOC as a Service?
Networks can be expensive to manage, but they are necessary to stay on top of different aspects of business. No matter the size of a business outsourcing their NOC can help to ensure that they have the right control, oversight as well as the safety and quality the performance of their network. They can also assist in the development of micro-services, run business apps better, and monitor the network in general.
The outsourcing of the NOC can to free up valuable internal resources that might otherwise require managing
the network. This will allow for the automation of processes and operational issues by adding new projects when they are off. Additionally that it can significantly cut down the total operating cost.
We won’t let tickets go until you’re 100% satisfied with the service. Our team guarantees the achievement of excellent customer service as their goal and also that vital confidence.
Our Step by Step Process
Gathering the Required Data
Experts Insight
Easy Onboarding
The creation of a solid basis for an organized NOC support requires going beyond simply “collecting” the required data. You will collaborate with an experienced project manager. the collaboration will result in thorough analysis and an explanation of the support requirements.
Equipped with the experience and knowledge that only comes through firsthand knowledge, our team is able to identify problems, spot opportunities, and understand how to communicate changes and solutions to those who are concerned. If we are reviewing the metrics of service levels or plan the next extension of business and you’ll be working with dedicated service experts who offer an immediate and transparent solutions to client’s demands.
Our onboard team will collaborate together with our NOC team to go over the runbook, tweak it, and train staff members of the NOC support staff, if needed and make sure that everyone has the tools they require to move forward with confidence. We go through an extensive checklist onboard for ensuring that care required is given to each element that the services provide.
Areas that Our Service Covers
- 24×7 Network and Server Surveillance
- Troubleshooting and updating of devices installations
- Administration facilities through telephone
- Evaluation and exploration of networks
- Protecting your operating device and crucial patch management
- A study on threats that is mutual
- Control and optimization of service
- Managing Video and Audio Traffic
- Quality monitoring and suggestions for improvement
- Network Infrastructure Installation
- Reduce downtime by using remote system Backups
Speak with One of Our Security Specialist
The best way to understand how we can help you protect your network is by talking to one of our experts in security. Simply complete the form and be in touch with one of our specialists.
For pricing on these additonal services, please contact our sales team directly on [email protected]